How Are Load Wallet and Reference Balance Different in Infimobile Plans?

Load Wallet and Reference Balance are two separate components in your account, each with its own purpose and features. While both deal with balances, they serve different functions. Let’s take a closer look at what sets them apart and how each one works.

• Rechargeable with Debit or Credit Card:
  The Load Wallet is a digital wallet linked to your account where you can add money using your debit or credit card. It provides a simple and secure way to manage payments for your mobile services.

• No Limit on Amount:
  You have the flexibility to add an amount of up to $100 to your Load Wallet, based on your requirements.

• Used for Purchases:
  The money in your Load Wallet can be used to buy mobile plans, data add-ons, and other available services directly from the app or website. It ensures quick transactions without the need to re-enter your payment details.

• Refundable Balance:
  One of the key benefits of the Load Wallet is that any unused balance is refundable. If you decide to port out to another network, the remaining amount in your Load Wallet can be refunded back to your original payment method, giving you full control over your money.

• Secure and Transparent:
  Load Wallet transactions are safe, and you can track all your usage and payments through your account. It offers a transparent view of how your balance is being used.

• Earned Through Referrals:
  Referral Balance is the amount credited to your account when you refer someone—such as a friend, family member, or any third party—to the network.

• Unique Referral Code:
  Each user is provided with a unique referral code, available in the "My Account" section. This code can be shared with others to use while purchasing a plan.

• How It Works:
  When someone uses your referral code to successfully buy a plan, both you and the referred person receive a $10 credit in your respective Referral Balances.

• Limited Usability:
  Only 20% of your Referral Balance can be used for transactions, including plan purchases, add-ons, and other services. The remaining balance stays in the account for future eligible use.

• Non-Refundable:
  If you choose to port out from the network, any remaining Referral Balance will not be refunded. It is intended as a promotional reward for in-network use only.

• Mutual Benefits:
  This program encourages you to spread the word while giving both you and your referrals a reward for joining and using the service.

If you face any problems, contact our Infimobile customer support at (855) 484-1855 / (855) 686-0102, or email us at support@infimobile.com for prompt assistance.