How can I convert my physical SIM to an eSIM?

Edited

Converting your physical SIM to an eSIM is a simple process, and it allows you to enjoy the benefits of a digital SIM—like using multiple numbers on one device or freeing up space for other features. Most modern smartphones support eSIM technology, and many mobile carriers now offer easy ways to make the switch.

Here’s a quick guide to help you transfer your pSIM to an eSIM :

Step 1 : Log in to your Infimobile account .

Step 2 : Go to the SIM Replacement section and select pSIM to eSIM.

Step 3 : Complete the 2FA verification by confirming your email, SMS, and security questions.​

  • Click on the email to receive an OTP in your mail/ click on the SMS to receive an OTP to your mobile number

  • Validate the OTP.

  • Proceed to the security questions and provide your answers

Please make sure to enter the exact same answers you provided during the security setup. If the answers don’t match, the SIM swap request cannot be processed.

Step 5 : Enter your billing details, select a payment method, and confirm the payment, as there is a $5 service charge for SIM replacement.

Once the payment is completed, the process will be finalized, and the QR code will be sent to your email for activation

With this process, you can effortlessly transfer your pSIM to eSIM without any hassle.

Need Help?

If you encounter any issues during the replacement process, feel free to reach out to our customer support (855) 484-1855 / (855) 686-0102 or email support@infimobile.com for assistance.

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